CLIENT TESTIMONIALS
When the new City of Greater Sudbury was amalgamated in January 01, 2001 we became responsible for twenty-three cemeteries - many of them in outlying areas.
To manage the amount of property while providing Cemetery Services in each of the previous locales seemed daunting at times, being the paradigm for providing these services would be from Citizen Service Centres, one in each of the former municipalities as well as our City Hall - Tom Davies Square. With Stone Orchard's software we are able to provide the administration and interment right sales from any of our Citizen Service Centres or the Cemetery Services administration office.
Al Sizer
Co-ordinator of Cemetery Services
City of Greater Sudbury
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By using Stone Orchard we look forward to turning our cemeteries from a revenue negative operation to a revenue positive venture.
I have found the staff at Stone Orchard Software to be friendly, energetic, and approachable people. They have skilfully answered any questions that we have put forth to them and handled any problems that we encountered in our current development and implementation in a timely fashion.
Conor E. C. Brennan
Application Support Co-ordinator
Information Systems Division
Haldimand County
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Barrie Union Cemetery is a medium sized cemetery of 28 acres, here in the city of Barrie, Ontario. The cemetery opened in 1879, and currently has in excess of 40,000 interments. Since Barrie is the fastest-growing city in Canada (200% growth rate over the last 10 years) Barrie Union has also experienced similar expansion in services.
Here at Barrie Union, we have been using Stone Orchard Software since the original release. Over the years, we have seen Stone Orchard grow, and in our capacity as members of the OACFP, have talked with many of their other users. We have never heard of a cemetery operation their software did not handle efficiently, and have only praise for their prompt and personal service.
Any inquiries have always been answered promptly and correctly. Changes to our maps as we develop new areas are always installed quickly and accurately, with no disruption in service. Over the years, we have made suggestions for additions and enhancements to the systems, and these have always been incorporated or considered in new releases of the products.
While we are a special case, since Barrie Union was the original Stone Orchard Cemetery, and since Ken and Ken Jr. have become friends over the years, we know from our conversations with other cemeteries that they are all as pleased as we are with both the systems and the services offered.
William Armstrong
Superintendent
Barrie Union Cemetery
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Working with the Stone Orchard support team over the last 5 years has been effortless. Their timely response and knowledge has always found a solution for us. When we purchased Stone Orchard we were impressed with the direction the company and programs were taking, and that the future direction of the programs was based on actual user input. We chose to make the Estates version of Stone Orchard Software our cemetery management software for what it does now, and for what the program will offer in the future.
Debbie Sproule
Cemetery Services
City of Surrey BC
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The Masonic Cemetery Association of B. C. has been a client and friend of Stone Orchard Software since 2001 when they were relatively new out west. We first discussed their program in 1997 at the annual Cemetery and Crematorium Association convention in Vancouver, however at that point the program they had developed for Cemeteries did not fit our needs. When the Manor Edition was introduced, we found that program met with our requirements and we came on board. We have had great success with the Manor Edition and the updated versions. The latest version operates with ease and simplicity. The mapping is easy to read and the details pertaining to interments and rights holders is easy to document and retrieve.
Since our initial dealings with Stone Orchard and the owners, we have found to be helpful, cheerful and quick to respond to inquiries and changes (particularly in the area of mapping) as required. We have no hesitation in recommending Stone Orchard Software and its programs to future customers and we are most pleased to be a client of the Company and its principles.
Terry A. Staley
FICB, Secretary-Manager
Masonic Cemetery Association of B.C.
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